Frequently asked questions on plumbing and gasfitting
I have some
plumbing work to be done, do you provide free quotes?
Yes. Call us on
0474 066 133 and we are often able to give you an
estimate over the phone. Some jobs may need a site visit before we
Do I need a
tempering valve on my hot water system?
Yes. As an
Australian safety standard for hot water systems, all homes and
commercial premises must have a tempering valve installed. It
regulates the temperature of the water and can be altered to prevent
burns from scalding.
What causes my
toilet to constantly run?
Running water in
toilets can be annoying. There may be a problem with the flap on the
bottom of the tank not sealing properly or the float valve may need
replacing. Your best bet is to give us a call if you are unsure
what’s going on.
What causes a
foul odour coming from the drains in my bathroom?
Bacteria and a
build-up of soap scum and hair, or mould can cause your drain to emit
smells that may pong like something’s died. This is not unusual,
especially in townhouses and apartment buildings. You can try pouring
¼ cup of baking soda, followed by one cup of white vinegar. Give it
a couple of hours and then slowly pour hot water down the drain. If
that doesn’t work it’s time to get the professionals at
Pioneering Plumbing on the job.
What do I do
if I have a burst pipe?
Turn off the
water immediately. You’ll normally find the tap to turn it off near
the water metre or if you are in a rural area this will be your pump and valve located close to your boundary. Burst pipes can cause lots of damage. This is
considered an emergency. So, leave the water switched off and call
What areas do
We service the
entire Southern Highlands including:
Are you licensed gasfitters?
Yes, Pioneering Plumbing has a team of licensed and accredited gasfitters. So, whether you need your electric hot water system switched to gas or an outdoor gas kitchen installed for your entertainment area, we have the skills for the job.
In its natural
state you can’t smell gas and you can’t see it. To make gas leaks
more easily detectable, an odorant called Ethyl Mercaptan is added
which smells similar to rotten eggs or sulphur. If you suspect a gas
leak it is an emergency and must be explored by a licensed gasfitter.
Do you install
new gas appliances?
Yes. We install
new gas cooktops, ovens and barbecues for homeowners and commercial